[et_pb_section admin_label="section" fullwidth="on" specialty="off" background_color="#ffffff" inner_shadow="off" parallax="off"][et_pb_fullwidth_header admin_label="Fullwidth Header" title="Bona Fides" subhead="Ninety dog years–in the blink of an eye!" background_layout="dark" text_orientation="center" header_fullscreen="on" header_scroll_down="on" parallax="off" parallax_method="off" content_orientation="center" image_orientation="center" custom_button_one="off" button_one_letter_spacing="0" button_one_use_icon="default" button_one_icon_placement="right" button_one_on_hover="on" button_one_letter_spacing_hover="0" custom_button_two="off" button_two_letter_spacing="0" button_two_use_icon="default" button_two_icon_placement="right" button_two_on_hover="on" button_two_letter_spacing_hover="0" background_url="http://wtoddchambers.com/wp-content/uploads/2015/10/WTC_Letterpress.jpg" title_font_size="60px" subhead_font_size="24px" max_width="600px" title_font="Covered By Your Grace||||"]

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First, a little backstory.

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I started pushing pixels back in 2000. The web was brand new and the idea of making a career of it was questionable. But hey, it looked like a fun ride so I decided to stick it out – and I'm glad I did. I've been lucky enough to find myself smack dab in the middle of one of the most exciting industries of our time.  Sure, I've been blessed enough to pick up a few skills during my journey but more importantly, I've had the pleasure of collaborating with some great folks along the way. Learning as we go, sharing what we know.  Below is a snapshot of some of my accomplishments.

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Some of my accomplishments.

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Spearheaded a team of 6 UX designers and copywriters on mission to retool a comprehensive Email Customer Relationship initiative. Project included several lines of business, over a dozen independent campaigns and encompassed hundreds of templates broadcasting to millions of inboxes monthly.

Created iMap (Interactive Marketing Action Plan), a proprietary heuristic website evaluation tool designed to reveal conversion optimization opportunities based on usability and accessibility best practices, coupled with direct marketing principles.

Lead user-centered redesign and CMS implementation combining 45 unique landing pages into a single ecosystem designed for ease of use and scalability.

Established and evangelized User Experience principles and work flows, recruited and trained UX designers and development staff.

Designed and supervised development and launch of agency’s first full-sized mobile endeavor. Project included execution of mobile first philosophy, responsive web design, rapid prototyping, and the establishment of new workflows and processes.

Performed card sorting exercises and the development or leveraging of personas for enterprise level website redesigns.

Facilitated functional requirements gathering and discovery processes for clients and projects of varying size and scope.

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My tool kit

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Accessibility Design, Content Strategy, Conversion Optimization, Creative Direction, Direct Response Marketing, Email Design and Development, Email Marketing, Experience Design, Functional Requirements Gathering, Heuristic Evaluations, Information Architecture, Interactive Marketing, Lead Generation, Lean Design, Mobile User Experience, Multivariate & A/B Testing, Persona Creation, Rapid Prototyping, Responsive Web Design, Site Maps, Style Guides, Team Building, Usability Testing, Wireframes.

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Affiliations

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Folks that influence my work and inspire my craft.
Human Factors International
UX Professionals Association
User interface Engineering
Atlanta Web Design Group
Creative Mornings Atlanta
48in48
IXDA Atlanta

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A quick look at some of my recent gigs.

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VP, Group Creative Director, BKV
November 2010 to Current

Leading talented Art Directors, Designers, Copywriters and Front End Developers in the process of concept creation and user experience. Overseeing development of storyboards, wireframes, interactive prototypes and presentation materials to key clients. Working closely with digital strategists, creative and technical directors, and other team members to review client business objectives and develop strategic recommendations. Crafting brand-based, marketing-centric, lead-generating creative deliverables including websites, landing pages, mobile sites, email and social media campaigns. Evaluating clients’ interactive properties to discover opportunities to boost user-experience and generate trust.

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Interactive Art Director, BKV
November 2005 to 2010

Leading and managing a cross-functional design team in the conception, design and execution of visual collateral for integrated, cross-channel initiatives. Translating business objectives into interactive creative solutions. Creating presentations and project plans. Establishing and maintaining client relationships. Ensuring successful online representation of clients' brands, including conversion-centric website design, user experience and social media campaigns. Establishing A/B and multivariate testing opportunities for clients’ website, and email communications.

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Interactive Designer, BKV
November 2000 to 2005

Front-end design and development of HTML emails and webpages to generate effective solutions for clients’ interactive marketing needs. Creating layouts, color studies, and site maps in adherence to client graphic standards and brand guidelines. Reviewing data to determine testing protocols and establishing “best practice” conclusions. Implementing scripts and analytic code and tags.

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Account Representative, Larson Juhl
January 1998 to 2000

Building relationships with customers and increasing market share utilizing a consultative sales approach. Resolving discrepancies with purchasing, receiving and suppliers. Maintaining vendor relationships and preparing vendor reporting.

Personal Banker, Bank of America
1996 to 1998

Offering and selling financial products and services to both consumer and small business customers. Ensuring the customer's needs are met by partnering with specialists to serve the customer's banking, small business, mortgage and investment needs. Providing excellent customer experience while proactively managing risk in every service transaction.

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Just a few of the great brands I've been lucky enough to work with.

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What some of my coworkers are saying.

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If 15 years as a digital designer and marketer has taught me anything it's that testimonials from real folks resonate. Below are a few comments kindly provided by friends and teammates. Need additional references? No problem, just ask.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row admin_label="row"][et_pb_column type="1_3"][et_pb_testimonial admin_label="Testimonial" author="Cory Smith" url_new_window="off" portrait_url="http://wtoddchambers.com/wp-content/uploads/2015/10/Cory.jpg" quote_icon="off" use_background_color="on" background_color="#f5f5f5" background_layout="light" text_orientation="left" job_title="Director of Web and Mobile Development, BKV" use_border_color="off" border_color="#ffffff" border_style="solid"]

“It is with great pleasure and confidence that I recommend Todd. Competent, professional, highly creative, collaborative, thoughtful, detail-oriented and thorough are just some of the words that I would use to describe Todd and his work. Having had the opportunity to work with Todd in collaboration on numerous projects he has demonstrated a substantial depth of knowledge as well as strong creative and leadership skills in addition to the ability to perform small miracles under tight deadlines. Again, it is my pleasure to recommend Todd and feel that he would be an invaluable asset to any organization or project.”

[/et_pb_testimonial][/et_pb_column][et_pb_column type="1_3"][et_pb_testimonial admin_label="Testimonial" author="Melanie Merrifield" url_new_window="off" portrait_url="http://wtoddchambers.com/wp-content/uploads/2015/10/Melanie.jpg" quote_icon="off" use_background_color="on" background_color="#f5f5f5" background_layout="light" text_orientation="left" job_title="Creative Director, Kinetic Brand Champion and Digital Hypnotist" use_border_color="off" border_color="#ffffff" border_style="solid"]

“There's digital. Then there's digital that works. That's where Todd Chambers comes in. He brings powerful usability voodoo to bear on everything in the pixelated universe. From banners to landers, websites to email, Todd's work isn't just graphically strong -- it's engineered for engagement. He's strategic, well-spoken, a talented designer, and a compassionate manager who's sincerely interested in his colleagues. He has the hands-on skills not only to direct strong creative, but to jump in and refine it. Plus, he can jawbone for hours about the virtues of bacon. Ask him about hunting or fly fishing at your own risk.”

[/et_pb_testimonial][/et_pb_column][et_pb_column type="1_3"][et_pb_testimonial admin_label="Testimonial" author="Alexis Rhodes" url_new_window="off" portrait_url="http://wtoddchambers.com/wp-content/uploads/2015/10/Alexis.jpg" quote_icon="off" use_background_color="on" background_color="#f5f5f5" background_layout="light" text_orientation="left" job_title="Account Supervisor" use_border_color="off" border_color="#ffffff" border_style="solid"]

“Todd inspires the best in his colleagues and employees every day. The words I could use to describe his genius pale in comparison to the reality of working with it, so I won't really try. Suffice it to say that Todd's design skill, understanding of user experience and the consumer mindset, and drive to always give the client his best are unmatched by anyone I've worked with.

But what further sets Todd apart is his genuine nature, quiet humbleness, impeccable ability to manage a million moving pieces and people, and true care for others. Through working with Todd, I learned how to be a much better account service person. He also inspires me to be a better person in general - that's just the kinda guy he is.

I would work with Todd again in a heartbeat and would be honored at the opportunity. Can't say enough wonderful things about him!”

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Invitation

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But wait there's more

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A résumé by definition is an incomplete picture. If you want the real skinny, give me a shout and I'll be glad to fill in the gaps.

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